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Shipping information

Fast delivery
For each product in our shop you can see the stock status. Most of the items we have plenty in stock. If you place your order on a business day before 22.45 PM, we will ship your order at the same day. The estimated date of delivery is within 2 days normally depending on the location the order is shipped to. When your order is placed on the weekend, your order will leave our warehouse on Sunday night.

Note: Due to Brexit, delivery time is delayed to 2 - 7 days.

Reliable delivery
Once your order has left of our premises, our carriers DPD or UPS are responsible for properly and on-time delivery of the package. We want the best for our customers and have therefore consciously chosen for reliable carriers. After your order has been shipped, you will receive a shipping confirmation with tracking code via email that allows you to track the package. On the day of delivery you will also receive an e-mail with a time window up to one hour precisely. The driver does everything he can to deliver within the time window.

Shipping costs
For orders with an order value above £ 40,- shipping in the UK will be free of charge. When the order value is below £ 40,-, the shipping costs will be £ 9,95.


Need help?

Our customer service is available at
Mon till Fri 8:00 - 11:30 / 12.30 - 16.00 by phone: +44 (0)20 3695 5900
Contact us directly via chat.
Send us an e-mail and we will contact you shortly.