Fast delivery
For each product in our shop you can see the stock status. Most of the items we have plenty in stock. If you place your order on a workday before 23.45 PM, we will ship your order at the same day. The estimated date of delivery is within 2 days depending on the location the order is shipped to. When your order is placed on the weekend, your order will leave our warehouse on Sunday night.
Reliable delivery
Once your order has left of our premises, our carriers DPD or UPS are responsible for properly and on-time delivery of the package. We want the best for our customers and have therefore consciously chosen for reliable carriers. After your order has been shipped, you will receive a shipping confirmation with tracking code via email that allows you to track the package. On the day of delivery you will also receive an e-mail with a time window up to one hour precisely. The driver does everything he can to deliver within the time window.
Shipping costs
For orders with an order value above £ 40,- shipping in the UK will be free of charge. When the order value is below £ 40,-, the shipping costs will be £ 6,95.
| Our customer service is available at Mon till Fri 07:30 - 16:00 by phone: +44 (0)20 3808 9836 |
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| During customer serivce opening times, it is possible to chat with an employee. | |
| You can follow us via Facebook but you can also leave us a message. Our customer service provides quick response within opening hours. If you send a message after our opening hours, you will definitely receive a message the next (business) day. | |
| Of course you can also send an email to customer-service@solarpowersupply.co.uk |
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