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Customer service

Buying a solution to generate energy yourself is not a daily activity. Most customers have a lot of questions about these solutions. To help you with the orientation, you can find the most frequently asked questions and the corresponding answers on this page. Perhaps we can already answer your question there. Can't find the answer to your question? Do not hasitate to contact our customer service for advice or to answer your questions. Our customer service is available on working days from 7:30 - 16:00 via mail, phone, chat and Facebook..

Our customer service is there for you!

Contact us

Do you have a question about our products or your order and you can not find the answer among our Frequently Asked Questions? Or do you have a complaint or a suggestion? Our customer service is available for you!

Enter your details and we will get in touch with you. You can also call us. You can reach us on +31 (0) 223 746 038 on weekdays between 8:30 and 17:00.

Send us an e-mail

We will respond as soon as possible

We only use your email address to answer this form.

Need advice?

Our customer service is available at
Mon till Fri 07:30 - 16:00
by phone: +44 (0)20 ­3808 9836
During customer serivce opening times, it is possible to chat with an employee.
You can follow us via Facebook but you can also leave us a message. Our customer service provides quick response within opening hours. If you send a message after our opening hours, you will definitely receive a message the next (business) day.
Of course you can also send an email to